Important Retiree Pass Travel Notice
Travel privileges have been suspended for
830 retirees due to unpaid
imputed income liability invoices.
Hello everyone,
If anyone reaches out to you regarding suspended
travel privileges, please ask them to pay their
quarterly imputed income invoice immediately.
Here are the steps:
Online Payment
Preferred Method
-
Log in to the
Your Benefits Resources website
with your Flying Together credentials.
For password assistance, call
1-800-255-5801.
Note: Do not use this number
for pass travel questions.
-
Verify your identity by completing a verification
option. If you need assistance with the verification
process, call the Benefit Center at
1-800-651-1007.
Note: Do not use this number
for pass travel questions.
-
Select the Quick Links card.
-
Select the
Pay Now – Travel Tax Liability
tile.
-
Follow the screen prompts to completion.
After submitting your payment:
There is no need to contact the Travel team.
Travel will be automatically restored within
5–7 business days.
Restorations do not occur on weekends or holidays.
Check or Money Order Payment
Please allow 3–4 weeks for travel privileges
to be restored when paying by check or money order.
-
Make your check or money order payable to
United Airlines.
Do not send cash or foreign currency.
-
Pay the total amount due indicated on the invoice.
-
Include your account number on your check or
money order. The account number is noted on
the invoice and is
not your United ID number.
-
Include the bottom portion of the invoice
with your payment in the envelope provided.
-
Mail both the check or money order and the
bottom portion of the invoice to the
P.O. Box address noted on the invoice.
Note:
There is no need to contact the Travel team
to let them know that a check has been mailed.
Additional Pass Travel Resources
Help Hub contains several helpful articles
focused on retiree pass travel.
Click here to view the retiree pass travel articles.