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  BENEFITS INFORMATION / CONTACTS
   
 

People Access Line (PAL)

 

U725-5463 (Unitel)
1-888-PAL-LINE (toll-free)
1-888-725-5463 (toll-free)

UAL LIST (Flight Listing)

  • Voice recognition service for listing for a flight or changing a listing

 

1-800-UAL-LIST (toll-free)
1-800-825-5478 (toll-free)

UAL LIST PIN Reset

 

1-800-255-5801 or
1-847-700-5800

Employee Travel Benefit Charges

  • For questions about paycheck deductions or invoices for NRSA pleasure travel
  • Be sure to include employee id (file number), flight number, date of travel, brief description, email address and contact information

*Assistance via telephone/Unitel is available Monday through Friday from 9 a.m. to noon Central time

 

see My Pass Travel
employee-pass@united.com  (e-mail)
U700-1598 (Unitel)*
847-700-1598 (telephone)*
847-700-1452 (fax)
WHQAK-Employee Pass Team (COMAIL)
U.S. Mailing Address:
WHQAK - Employee Pass Team
P.O. Box 66282
Chicago , IL 60666

Interline Pleasure Travel Desk

  • For U.S.-based employees/retirees only*
  • A reservations sales and service representative will assist with the purchase of reduced-rate interline tickets
  • Line is open Monday through Friday from 8:00 a.m. to 10 p.m., and Saturday & Sunday from 8 a.m. to 8 p.m., Eastern time

* Both U.S. and international employees/retirees can still be ticketed for interline travel at airport lobby positions

 

Interline Travel
1-888-874-1581 (toll-free)

     
     
 

Payroll Service Center

 

1-866-UAL-PAYS (825-7297)
Unitel 700-6997
Payroll Services

United Benefits Service Center

  • Retiree change of address
  • Retiree life insurance questions
  • Reporting the death of an employee, retiree, dependent or travel eligible

 

1-800-651-1007 (toll-free)
515-457-9747 (international calls)
FLT-LINE (FAs outside the U.S.)

Employment and/or Wage Verification
Be ready to provide your Social Security number and United's Employer Code (10209).

 

http://www.theworknumber.com/
1-800-367-5690

Pension Benefit Guarantee Corporation (PBGC)
For pension estimates and applications

 

1-800-400-7242 (toll-free)
http://www.pbgc.gov/

ESOP
ESOP general inquiries

 

1-800-482-5236 (option #4)

Fidelity Investments
401(k)

 

1-800-245-9034
1-508-787-9902 (International employees)
http://www.401k.com/

Pilots' Directed Account Plan (PDAP) Service Center

 

1-866-OUR-PDAP
1-866-687-7327
resources.hewitt.com/pdap

Credit Union

 

1-800-328-1935
http://www.alliantcreditunion.org/

Union Web Sites

 

Click Here

Medicare Hotline

 

1-800-633-4227
http://www.medicare.gov/

Computer/Share Investor Services

 

1-800-647-4488

National Bond and Trust
United States Savings Bonds

 

1-800-426-9314

Social Security Administration

 

1-800-772-1213
http://www.ssa.gov/

Internal Revenue Service

 

1-800-829-1040
http://www.irs.gov/

     
   
     
     
   
     
   
     
   
     
   
     
   
     
     
     
     
     
     
     
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